Private chauffeur or standard ride-hailing: what are the differences?
Both services take you from point A to point B. What sets them apart happens before and after the journey.
A rate confirmed before the journey, not dynamic pricing
A standard ride-hailing app adjusts its price according to demand at that moment: the rate shown at the click can differ from the one displayed an hour earlier. At Westlane, the rate is confirmed with you before departure and does not change during the journey, whatever the traffic conditions.
A single point of contact, not a platform
With a platform, each journey is handed to a different driver, with no continuity. Our concierge works the other way round: a point of contact who knows your preferences from one journey to the next, reachable directly by phone.
A service built for regular use, not a one-off ride
Standard ride-hailing works well for a one-off ride. Our service is built for clients who come back: a corporate account, chauffeurs familiar with your recurring journeys, availability arranged in advance rather than a last-minute search for a driver.